Legal
Privacy Policy
This policy explains how DryShield Restoration ("we," "us") handles information when you visit this website, call us, or request service.
Information we collect
- Contact and booking data: name, phone, email, service address, city, ZIP, preferred contact method, notes, and appointment preferences.
- Property details: property type, services requested, affected areas, conditions, and approximate size.
- Photos: images you choose to provide. Property photos may show the inside of your home or business and other sensitive visual information. We use them only to understand the concern and prepare for an inspection.
- Technical data: basic information your browser sends, such as device type and pages visited, which our hosting provider may log.
Current status of online forms: the booking forms on this site do not currently transmit or store your entries or photos on our servers. Photos you select stay in your browser. To request service, please call 248-972-MOLD or email support@dryshieldmi.com.
How we use information
- To respond to inquiries, schedule inspections, and provide estimates and services
- To communicate about your project by phone, text, or email
- To keep project records and documentation
- To meet legal obligations
Service providers and legal disclosures
We may share information with vendors that help us operate (such as hosting, phone, or email providers) and, when you request it, with parties like insurers or property managers. We may disclose information when required by law. We do not sell personal information.
Retention and security
We keep information as long as needed for the purposes above and our business records, then delete or de-identify it. We use reasonable safeguards, but no method of transmission or storage is completely secure.
Cookies and analytics
This site does not use advertising cookies. Our hosting platform may use essential technical cookies or aggregate usage measurement.
Children
This site is not directed to children under 13, and we do not knowingly collect their information.
Michigan and U.S. users
We serve customers in Michigan. This site is intended for users in the United States.
Your choices and communications
You may ask us to access, correct, or delete your information, and you can opt out of texts by replying STOP or by telling us. Opting out of marketing does not stop messages about an active project.
Third-party links
Links such as the IICRC Global Locator lead to sites with their own privacy practices.
Changes
We may update this policy and will post the revised version here.
Contact
DRYSHIELD RESTORATION LLC, West Bloomfield, MI 48323 · 248-972-MOLD · support@dryshieldmi.com